
Event Tech World’s
Insider Exchange
Where Event Profs get the knowledge and confidence to make smarter event tech decisions
No microphones. No public addresses. Just well-overdue, open conversations and discussions between event tech buyers and users.
Event Tech is evolving faster than we can keep up.Â
The Insider Exchange is the only place where event tech buyers and users learn directly from one another.Â
This is not a sales environment. It’s a no-pitch event designed to give you the knowledge and confidence to make better event tech decisions.
This is about rapid knowledge building…
This is a smart, senior-level gathering where you’ll hear directly from your peers about the tools, processes, and platforms that are really helping them drive event results.
Why we’re keeping it small…
We’ve deliberately booked a small, informal venue so the energy stays easy, open and relaxed. We’ll wrap the day with structured networking on a riverside terrace.
Tickets are priced low on purpose…
We want you there. No budget shouldn’t be the reason you can’t improve your event tech competency and your event growth potential.
Event Measurement That Matters
Say goodbye to vanity metrics. In this session, we’ll dig into how leading teams are building measurement frameworks that tie event activity directly to business outcomes, pipeline growth, brand engagement, employee activation and more. You’ll also explore how AI, analytics tools, and internal alignment are shaping smarter measurement strategies.
Tech Budgeting & Business Case Creation & Supplier Management
 If you want to make smart tech decisions, you need more than good intentions—you need a compelling case. This session looks at how to build a business case that gets budget approved, aligns stakeholders, and engages your suppliers as real partners. We’ll cover cost justification, value stories, and budgeting for long-term success.
How to Choose, Use, and Prove the Value of Event Tech
 Choosing the right event tech can feel overwhelming, but it doesn’t have to be. You’ll explore how to evaluate new platforms, run low-risk pilots, build confidence in your decisions, and track what success actually looks like. Learn how to avoid common pitfalls and present results that speak for themselves.
Verdant Data & Sustainable Strategy
Event data is not a bottomless resource, it’s a strategic asset. In this session, we’ll explore how to treat your data like a living system: stewarded, sustainable, and revenue-enabling. You’ll hear how commercial event teams are using green data principles and AI-driven segmentation to grow long-term value, not just short-term lists.
Rebooking, Revenue & Exhibitor ROI
Rebooking doesn’t happen by accident. This session explores how leading organisers are using tech and insight to drive exhibitor ROI, retention, and upsell. From onboarding to lead capture, you’ll learn how to elevate commercial results and use data to turn one-off buyers into long-term partners.
What Are We Really Selling Sponsors?
Sponsor expectations have shifted dramatically. It’s no longer about logos and lanyards — it’s about audience access, engagement data, and measurable results. This session opens up the playbook on how to structure modern sponsorships and build packages that are profitable, proven, and platform-ready.
Tech Stack & Integration Dreams & Nightmares
Disconnected tools. Siloed systems. Data that doesn’t flow. This session lifts the lid on what’s really going wrong with event tech integrations, and how it’s holding teams back. We’ll explore how to build a composable stack, manage supplier integrations properly, and futureproof your infrastructure so it works for you, not against you.
Finding Ideas, Educate and Building a Single View of the Attendee
The path to monetisation runs through insight — and insight starts with a unified attendee profile. This session explores how commercial teams are building a 360° view of buyers across platforms, using AI, integration strategy, and smarter supplier partnerships to fuel lead gen, rebooking, and retention.
Team Training for Tech Success
No tech platform can deliver ROI if your team doesn’t know how to use it. This rapid-fire session brings together commercial leaders to discuss how they’re empowering their sales, operations, and account management teams to embrace event tech and use it to build stronger commercial outcomes.
The Topic Leaders
You’ll learn from and with a group of seasoned leaders at the forefront of event innovation, including:

Ele Mather
Senior Creative Experience Manager, PWC

Nicola Meadows
Senior Portfolio & Connections Director, Clarion

Conrad Mills
Principal Analyst, Forrester

Emily Clark
Head of Data & Martech Platforms, Informa

Matt Ackroyd
Director of Event Technology, Delinian

David Lamb
Head of Technology, Â Infopro Digital

John Regis
Global Technology Adoption Manager, Informa Plc
The Agenda
At the core of Event Tech World lies a simple conviction
peer to peer learning drives progress
That’s why, by design, this event is for event tech buyers and users. Event Industry Suppliers & Contractors are welcomed to participate in one of two ways:
Book Your Pass
Discussions conclude at 5:30pm, followed by a structured networking reception on the terrace, before we relax into the evening and continue to build on newly formed relationships.
For Direct Event Tech Users & Buyers from In-house Corporate Event Profs, Exhibition Organisers, Conference Companies and Association Event Pros
-
For ETW Members
available
- Access to all session
- Access to networking
- Food and drink throughout the Insider Exchange
- Advanced access to post-event reports
- All under Chatham House Rules
For Direct Event Tech Users & Buyers from In-house Corporate Event Profs, Exhibition Organisers, Conference Companies and Association Event Pros
-
For Non Members
available
- Access to all session
- Access to networking
- Food and drink throughout the Insider Exchange
- Advanced access to post-event reports
- All under Chatham House Rules
For Event Tech Suppliers, Recruiters, AV Suppliers, Exhibition Company Suppliers & All other Event Industry Suppliers & Contractors
-
Limited to 3 passes
- Access to all session
- Access to networking
- Food and drink throughout the Insider Exchange
- Advanced access to post-event reports
- All under Chatham House Rules
Partner Benefits
Why become an Insider Exchange Partner
As an Event Partner, you’ll gain access to senior-level discussions to better understand your decision making unit. You’ll also be able to demonstrate your own knowledge and expertise in a strictly educational setting, and build relationships in an environment built on trust and a shared interest in event tech opportunity and innovation.
Relationship-first Networking
Participate fully in the event, not just as a supplier, but as a peer
Education Opportunities
Co-facilitate a discussion, contribute expertise, or share a client case study
Lead generation without the noise
No booths. No extra expense. Just genuine conversations with the right people
High-value brand exposure
Participate fully in the event, not just as a supplier, but as a peer

Your venue for the Insider Exchange
Address: The Gun, 27 Coldharbour, Docklands, London, E14 9NS